For one of our clients, we are currently looking for a hotel housekeeper.
Title: Hotel Housekeeper
Full-time or Part-time
Job Reference Code: ufBq
A Hotel Housekeeper plays a crucial role in maintaining cleanliness, hygiene, and an inviting atmosphere for guests in a hotel. They are responsible for ensuring that guest rooms, public areas, and other hotel facilities are clean and well-maintained, contributing to a positive guest experience.
Key Responsibilities:
1. Room Cleaning:
- Clean and tidy guest rooms, including making beds, changing linens, and replacing amenities.
- Vacuum carpets, sweep and mop floors, and dust surfaces.
- Ensure all furniture, fixtures, and room appliances are clean and in working order.
- Report any maintenance or repair issues in guest rooms promptly.
2. Bathroom Maintenance:
- Sanitize and clean bathrooms, including toilets, sinks, showers, and mirrors.
- Replace towels, toiletries, and other supplies as needed.
- Ensure proper disposal of used toiletries and waste.
3. Public Areas and Hallways:
- Clean and maintain public areas such as lobbies, corridors, elevators, and lounges.
- Vacuum, dust, and mop common spaces to maintain a neat appearance.
- Empty trash receptacles and replace liners.
4. Laundry Management:
- Collect dirty linens and towels from guest rooms.
- Sort, wash, dry, and fold laundry according to hotel standards.
- Maintain an organized linen storage area.
5. Restocking and Inventory:
- Restock guest room amenities and supplies.
- Keep track of inventory and report shortages to the supervisor.
- Maintain cleaning equipment and report any malfunction.
6. Lost and Found:
- Report and store any lost items found during cleaning tasks.
- Follow hotel procedures for handling lost and found items.
7. Guest Interaction:
- Provide friendly and responsive service when interacting with guests.
- Address guest requests and complaints promptly and professionally.
- Respect guest privacy and adhere to the hotel's confidentiality policies.
8. Health and Safety:
- Follow hotel safety protocols and guidelines, including the proper use of cleaning chemicals and equipment.
- Maintain a clean and safe work environment.
- Report any safety hazards or incidents to the supervisor.
9. Teamwork:
- Collaborate with other hotel staff, including front desk personnel and maintenance teams, to ensure a seamless guest experience.
- Assist in other housekeeping tasks as needed.
Qualifications:
- High school diploma or equivalent preferred.
- Previous experience in housekeeping or a similar role is advantageous.
- Knowledge of cleaning techniques, products, and equipment.
- Attention to detail and a strong work ethic.
- Excellent time management skills and the ability to prioritize tasks.
- Physical stamina and the ability to lift and carry heavy items.
- Good communication and interpersonal skills.
- Flexibility to work weekends and holidays as needed.
A Hotel Housekeeper is an integral part of a hotel's operations, contributing to the overall satisfaction of guests by maintaining a clean and comfortable environment. They play a vital role in upholding the hotel's reputation for cleanliness and quality service.
How to apply? Fill out our online application form: click here
